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AVAYA IP500 For Small Business



There are 2 simple reasons why the IP 500 Office is the best AVAYA phone system for small business.

Firstly it comes equipped with a host of cutting edge features that will let your staff dramatically improve your business’ productivity and image. With features like conference calling, after hours messaging and full auto attendant services as standard, you’ll not only be more efficient on the phone but your business will sound larger and more professional than ever before.

Secondly, with the Australian dollar so strong the AVAYA IP 500 Office is now affordable for small businesses for the first time ever. With world-class technology available at such fantastic value, the AVAYA IP 500 blows away the competition.

Key features of the AVAYA IP 500 Office phone system for small business:

  • Award-winning, updatable Avaya platform for rock solid reliability
  • Expandable up to 384 users, to grow as your business grows
  • Intuitive, easy to use handsets offering features like hold, transfer, mute, conference and more
  • VoIP technology to slash call costs by up to 70%
  • Self-administration software to let you make changes without the need for technicians – save $1000s!
  • Lowest power consumption in its class
  • Optional 60-month extended warranty for total peace of mind
  • Self diagnostics
  • Call recording
  • And much more

As a growing small business, you should be looking for a phone system that gives you all the features you need today, as well as those you want in the future. The AVAYA IP500 Office is the answer, with scalable, world-leading technology at the most affordable price ever.

Essential features of the AVAYA IP 500 Office for small business

Day & night greetings

This is perhaps the most popular feature for businesses that recognize the value of sounding professional and who never want to miss a call – day or night.

If your receptionist/staff are busy on other calls, or simply can’t get to the phone in time, the phone system will answer the call and greet the caller with a professionally recorded message tailored to your business – for example, “Thank you for calling ABC, your call is important and we will be with you in just a moment”. The caller is then placed on hold until your staff can answer the call.

At night the system can be automatically or manually switched to night mode where it will greet all incoming calls with a different message, such as, “Welcome to ABC, our office is currently unattended. However if you would like to leave a message our staff will return your call the following business day.”

The system will play what you want, when you want! Night or day your business will sound professional and never miss another opportunity.

Auto attendant

Perfect for businesses with heavier call traffic or no receptionist, the auto attendant feature will answer all incoming calls and provide customers with options to direct them to the correct department. For example, “Welcome to ABC, for all sales enquiries please press 1, for accounts press 2. For all other enquiries please hold and an operator will be with you shortly.”

The menu tree options provided can be as simple or as complex as your business requires. The auto attendant function can also be used in place of a receptionist or to simply take any overflow calls the receptionist is unable to get to in time. Either way, it is very efficient and incredibly effective.


Voicemail is a feature that’s available to all system users but it’s up to you which staff make use of this great feature. Voicemail on a phone system operates exactly the same as voicemail on a mobile phone. However, unlike Telstra message bank it doesn’t cost you a cent to retrieve your messages. Rather than taking annoying messages and emailing them, you can simply transfer the call through to a staff member’s extension and voicemail will do the rest.

Voicemail is private, faster and more efficient than sending an email. A big red light on the phone handset lets staff know instantly if they have a message. Staff can then listen, delete, replay, rewind, forward and even save any voicemail messages they get. It’s efficient and because callers are familiar with using mobile phone voicemail they already know how it works. On equivalent phone systems this is often a $500+ extra, but it’s FREE with the AVAYA.

On the AVAYA you can also get unified messaging which is where your voicemail messages can posted to your email inbox. This means a voicemail left on your office phone can be played from your mobile phone or email in the form of a .wav file. It’s simple, easy and means you’ll get your voicemail instantly no matter where you may be.

Cheap VoIP Calls

With the AVAYA IP500 you can connect a multitude of different VoIP services, from VoDSL to SIP trunking. This means huge savings on line rental and external call costs, as well as free internal calls – even if those calls are to other branches. This means you can expect calls savings of up to 70%, which could end up paying for the system in itself.

VoIP is an exciting and proven technology that will help you eliminate expensive phone bills forever!

User friendly handsets

The power of the AVAYA IP500 Office is placed at your fingertips thanks to a range of very smart, very intuitive handsets. Designed to be incredibly simple to use, the different AVAYA handset models can be mixed and matched to provide a customized solution that meets both your budget and performance requirements. Check out our complete range of digital handsets and IP handsets.

The intelligent choice for your next phone system

Infiniti really is the intelligent choice for AVAYA telephone systems with:

  • Infinitis’ 100% money back guarantee on AVAYA PBX systems
  • Free Australia-wide local Avaya support for the life of your phone system
  • Unbeatable pricing on AVAYA products and solutions
  • Expert advice from AVAYA IP Office 500 certified phone technicians
  • Qualified technicians who are experienced in working specifically on the AVAYA IP 500 Office
  • Free fixed price quoting
  • Friendly expert advice Huge range of AVAYA spare parts and accessories
Phone: 1800 850 214
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